Cancellations & Refunds

Cancellation & Refund Policy

At Tinitiate AI Solutions, we are committed to delivering high-quality IT training and services. We understand that plans may change, so here is our transparent policy regarding cancellations and refunds.

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15% admin fee

All cancellations carry a non-refundable administrative fee of 15%.

Refund window

Requests must be made within 7 days or before 5 training hours are completed.

Processing timeline

Approved refunds are returned to the original payment method within 7 to 10 business days.

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Refund Support

To initiate a cancellation or refund query, contact contact@tinitiateai.com.

Section 01

Cancellation Policy

A non-refundable administrative fee of 15% applies to all cancellations.

If you cancel before the course begins, you are eligible for a refund minus the 15% fee.

Section 02

Refund Policy

If a batch is canceled by Tinitiate AI Solutions, students may opt for a full refund or join a different batch.

If a student cancels before class begins, they will receive a refund minus the 15% administrative fee.

No refunds are issued after class has started and the refund window has closed.

Refund requests must be made within 7 days or before completing 5 hours of training, whichever comes first.

Section 03

Non-Refundable Items

Refund requests made after the specified refund window.

Accessed downloadable digital content or course materials.

Custom corporate training sessions once scheduled.

Section 04

Refund Processing

You will be notified of approval or rejection after your refund request is reviewed.

Approved refunds are processed within 7 to 10 business days to the original payment method.

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